Terms of Service for Vertical Data Inc.
Last Updated: April 05, 2025
Welcome to Vertical Data Inc. ("Vertical Data," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at https://verticaldata.io (the "Website") and the products and services we offer, including GPU hardware sales, colocation services, and managed AI services (collectively, the "Services"). By accessing the Website, purchasing products, or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.
1. Acceptance of Terms
By using the Website or Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into this agreement. If you are acting on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Changes to Terms
We may update these Terms at any time. Changes will be effective upon posting the revised Terms on the Website. Your continued use of the Website or Services after such changes constitutes your acceptance of the updated Terms. Please review these Terms periodically.
3. Description of Services and Products
Vertical Data Inc. provides the following:
- GPU Hardware: Sales of graphics processing units (GPUs) and related hardware for computing needs.
- Colocation Services: Physical space, power, cooling, and network connectivity for customers to house their own hardware in our data centers.
- Managed AI Services: Hosted AI solutions, including infrastructure, software, and support for AI workloads. We reserve the right to modify, suspend, or discontinue any product or service offering at our discretion, with or without notice.
4. Orders and Purchases
- Ordering: When you place an order for GPU hardware or Services through the Company, it constitutes an offer to purchase, which we may accept or reject at our discretion. We will confirm acceptance via email or other communication.
- Pricing: Prices are as listed on the Website at the time of purchase, subject to change without notice. Prices exclude taxes, shipping, and handling unless otherwise stated.
- Payment: You agree to pay all applicable fees at the time of purchase or as outlined in your service agreement. Payment must be made via the methods specified on the Website.
- Shipping: For hardware purchases, shipping terms (e.g., FOB destination or origin) will be specified at checkout. Risk of loss transfers to you upon delivery.
- Returns: Hardware returns are subject to our Return Policy. Services are non-refundable unless otherwise agreed in writing.
5. Colocation Services
- Access: You may access your equipment in our data centers subject to our security and operational policies. Physical access requires prior notice and compliance with facility rules.
- Responsibility: You are responsible for your hardware’s installation, maintenance, and compliance with applicable laws. We provide power, cooling, and connectivity as specified in your agreement but are not liable for your equipment’s performance or security.
- Uptime: We aim to provide reliable colocation services but do not guarantee uninterrupted access due to factors beyond our control (e.g., power outages, network failures).
6. Managed AI Services
- Data: You retain ownership of data you upload to our AI platforms. We may process this data to provide the Services and improve our offerings, as detailed in our Privacy Policy.
- Support: Technical support is provided as specified in your service plan.
7. User Accounts
- Registration: Some Services require an account. You agree to provide accurate information and keep it updated.
- Security: You are responsible for safeguarding your account credentials and notifying us at contact@verticaldata.io of any unauthorized use.
- Termination: We may suspend or terminate your account if you violate these Terms or applicable law.
8. Intellectual Property
- Our Property: The Website, software, and materials related to our Services (e.g., AI tools, documentation) are owned by Vertical Data Inc. or its licensors and protected by intellectual property laws. Hardware designs remain our property or that of our suppliers.
- License: We grant you a limited, non-exclusive, non-transferable license to use our software and Services as intended, subject to these Terms.
- Your Data: You grant us a worldwide, royalty-free license to use, store, and process data you provide to deliver the Services.
9. Privacy
Your use of the Services is governed by our Privacy Policy, which details how we collect, use, and protect your information, including data processed in colocation and AI services.
10. Disclaimers
- Hardware: GPU hardware is warranted only as provided by the manufacturer. We disclaim all other warranties, express or implied, including merchantability or fitness for a particular purpose.
- Services: Colocation and managed AI services are provided "as is." We do not guarantee uninterrupted or error-free operation, though we strive for high reliability.
11. Limitation of Liability
To the fullest extent permitted by law, Vertical Data Inc. and its affiliates will not be liable for indirect, incidental, special, or consequential damages (e.g., lost profits, data loss) arising from your use of our products or Services. Our total liability will not exceed the amount you paid us in the prior 12 months for the specific product or service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Vertical Data Inc., its affiliates, and employees from claims, losses, or damages arising from your use of our products or Services, violation of these Terms, or infringement of third-party rights.
13. Termination
- By You: You may terminate Services per your agreement’s terms (e.g., subscription cancellation).
- By Us: We may terminate or suspend your access for breach of these Terms or non-payment, with notice where feasible.
14. Governing Law and Disputes
- Law: These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.
- Arbitration: Disputes will be resolved through binding arbitration in Las Vegas, Nevada, under American Arbitration Association rules, except for injunctive relief sought in court.
15. Miscellaneous
- Entire Agreement: These Terms, along with any purchase or service agreements and the Privacy Policy, form the full agreement between you and Vertical Data Inc.
- Severability: If any provision is unenforceable, the rest remains effective.
- Force Majeure: We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, supply chain issues).
16. Contact Us
For questions, contact us at contact@verticaldata.io
Privacy Policy for Vertical Data Inc.
Last Updated: April 05, 2025
Vertical Data Inc. ("Vertical Data," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website athttps://verticaldata.io (the "Website"), purchase GPU hardware, or use our colocation and managed AI services (collectively, the "Services"). By using the Website or Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you in the following ways:
- Information You Provide:
- Account Registration: When you create an account, we collect your name, email address, billing information, and company details (if applicable).
- Purchases: For GPU hardware orders, we collect payment information, shipping address, and contact details.
- Service Agreements: For colocation or managed AI services, we may collect additional details such as business address, technical contact information, and specific service requirements.
- Communications: Information you provide when contacting us (e.g., via email or support requests).
- Information We Collect Automatically:
- Website Usage: We use cookies, web beacons, and similar technologies to collect data such as your IP address, browser type, device information, pages visited, and time spent on the Website.
- Service Usage: For managed AI services, we may collect usage data (e.g., computing resource consumption) and logs to monitor performance and security.
- Colocation: We may log access to our facilities (e.g., entry times, visitor identity) for security purposes.
- Information from Third Parties:
- We may receive information from payment processors, shipping partners, or business affiliates to fulfill orders or provide Services.
- Customer Data in Managed AI Services:
- If you upload data to our AI platforms, we process that data to deliver the Services. We do not claim ownership of this data but may collect metadata (e.g., file size, type) for operational purposes.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Services:
- Process hardware orders, ship products, and manage payments.
- Operate colocation facilities and provide access to your equipment.
- Deliver managed AI services, including hosting, processing, and support.
- Enhance our Website and Services based on usage patterns and feedback.
- To Communicate:
- Send order confirmations, shipping updates, and service notifications.
- Respond to inquiries and provide technical support.
- Share updates about our products and Services (you may opt out of marketing emails).
- For Security and Legal Compliance:
- Monitor and secure our facilities, systems, and data.
- Comply with legal obligations, such as tax reporting or responding to lawful requests.
- To Personalize Your Experience:
- Tailor recommendations or service options based on your preferences and usage.
3. How We Share Your Information
We do not sell your personal information. We may share it in these cases:
- Service Providers: With trusted third parties (e.g., payment processors, shipping companies, cloud providers) who assist in delivering our products and Services, under strict confidentiality agreements.
- Colocation Partners: With data center operators or technicians as needed to maintain colocation services.
- Legal Requirements: When required by law, subpoena, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred subject to this Privacy Policy.
4. Your Choices
- Account Information: You may update your account details by logging in or contacting us at contact@verticaldata.io.
- Marketing: Opt out of promotional emails by clicking "unsubscribe" in the email or contacting us.
- Cookies: Adjust your browser settings to block cookies, though this may limit Website functionality.
- Data in AI Services: You control the data you upload and can request its deletion, subject to service agreements.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. For example:
- Encryption of sensitive data in transit and at rest.
- Access controls for our systems and facilities.
- Regular security assessments. However, no system is completely secure, and we cannot guarantee absolute protection. For colocation customers, you are responsible for securing your own equipment and data housed in our facilities.
6. Data Retention
- Personal Information: We retain your information as long as needed to provide Services, fulfill orders, or meet legal obligations (e.g., tax records). Account data is kept while your account is active and for a reasonable period after closure.
- AI Service Data: Customer-uploaded data is retained per your service agreement and deleted upon request or contract termination, unless required by law to retain it longer.
- Logs: Usage and access logs are kept for security and operational purposes, typically for 12 months, then deleted.
7. International Transfers
If you are outside the United States, your information may be transferred to and processed in the U.S., where our servers or partners are located. We take steps to ensure such transfers comply with applicable data protection laws, but U.S. privacy standards may differ from those in your jurisdiction.
8. Children’s Privacy
Our Website and Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.
9. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for their privacy practices, and this Privacy Policy does not apply to those sites.
10. Your Rights
Depending on your location, you may have rights such as:
- Accessing or correcting your personal information.
- Requesting deletion of your data (subject to legal or contractual limits).
- Objecting to or restricting certain processing. To exercise these rights, contact us at contact@verticaldata.io. We will respond within a reasonable timeframe, as required by law.
11. California Privacy Rights (if applicable)
If you are a California resident, under the California Consumer Privacy Act (CCPA), you may:
- Request details about the personal information we collect, use, or share.
- Opt out of any "sale" of your information (note: we do not sell data).
- Request deletion, subject to exceptions. Submit requests to verticaldata.io, and we will verify your identity before processing.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on the Website, and significant changes will be communicated directly where feasible. Your continued use of the Services after changes constitutes acceptance.
13. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@verticaldata.io
